Tag
friction words
3 posts
- 02TuesdayMain Essay·
For years, I ended my copy with 'SIGN UP NOW' or 'BUY NOW' in all caps. I thought shouting at people would make them listen; in reality, I was only raising their defense shields.
Unclickable Commands: The Craft of Turning CTA Verbs into Value
Demanding imperative verbs kill engagement; a successful call to action does not demand effort from the user, but promises the value waiting on the other side of the click.
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- 05FridayFramework·
For years, I ended newsletters and landing pages with 'Sign Up Now' or 'Click Here'—until I realized this authoritarian tone was building a digital wall rather than driving engagement.
The Value-Action Matrix: A Framework for Transforming Pushy Imperatives into Persuasive Invitations
A four-step practical framework to transform chore-heavy mechanical imperatives in calls to action into benefit-driven value verbs.
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- 06SaturdayDifferent Angle·
For years, I plastered 'BUY NOW' and 'SIGN UP' in all caps across buttons—only to realize nobody wants to take orders from a copywriter they don't even know.
The Hubris of the Imperative: How to Write CTAs That Don't Boss the Reader Around
For years, we slapped 'click now' at the end of our copy and watched engagement plummet. Here are workshop secrets to crafting closing lines that emphasize what the reader gains instead of bossing them around.
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